Privacy Policy

Introduction

TBJ ESCAPES LLC (operating as TBJ Escapes) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services. This site is developed by TBJ Escape.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, and billing details when you make a booking or inquiry.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
• Booking Information: Preferred dates, number of participants, and room preferences.

How We Use Your Information

Your information is used for the following purposes:

• To process and manage your room bookings and reservations.
• To communicate with you regarding your booking, inquiries, or customer support requests.
• To improve our website, services, and customer experience.
• To send promotional materials or updates only with your explicit consent.
• To comply with legal obligations and prevent fraudulent activity.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and remember your preferences. You can control cookie settings in your browser at any time.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data held by us.
• The right to request correction of inaccurate data.
• The right to request deletion of your data, subject to legal requirements.
• The right to restrict or object to processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us at zhong@tbjescape.mom.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Childrens Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

TBJ ESCAPES LLC
15309 Ramage Ave
Maple Heights, OH 44137
United States
Email: zhong@tbjescape.mom
Phone: +1 (319) 326-2203